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Online Services

We are now using 'engage consult' - You can submit a medical or administrative query. You can order repeat prescriptions. You can request a fit note for work. There is also lots of self help advice available.  Please click on the engage consult icon below.

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All GP appointments are currently telephone in the first instance, the GP will then ask you to come in if necessary. This is to protect you from the risk of COVID-19.  Most queries and conditions can be managed either via the telephone, or by using video consultations. You can use the link above to arrange telephone call back from a GP. You will get a response on the same working day if your request is sent to us before 5pm on a working day. If you contact us on a non working day you will receive a response on the next available working day.

From the 1st August 2020 we will no longer be taking prescription requests over the telephone.  You will be able to order your prescription in the following ways:

e consult  < Online using Engage Consult

Online using the Patient Access Website or App - please contact the Surgery to register for this service

Email - send us an email to nderccg.medicationenquiries.bakewellsurgery@nhs.net

Written - Post or bring your written request to either Bakewell or Tideswell Surgery

Repeat PrescriptionsManage your Repeat Prescriptions
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter
Summary Care RecordAccess your Summary Care Record

Have Your Say

Welcome to Peak and Dales Medical Partnership - Bakewell Medical Centre and Tideswell Surgery

  e consult 

Urgent update : Tideswell and Bakewell Surgery.

 

We are sad to announce we have a staff member who has tested positive for Covid -19.

We have ensured all staff contacts have gone for testing and will isolate for the correct timeframes, currently 25 staff members are awaiting results.  

We are taking advice from Public Health England. 

 

All patient contacts were undertaken with the correct protective equipment and therefore there is no risk to patients.

 

Although both Surgeries remain open at present, some appointments will unfortunately need to be rearranged. We are trying our hardest to continue where we can. We will contact you by phone or text if we need to re-arrange your appointment. 

 

Please accept our apologies if there is a longer wait for phone calls to be answered.

If you can contact us via engage consult or email that would help greatly as we have staff isolating that are able to work from home.  If possible only call us if it is urgent so we can direct help to where it is needed the most.

 

Thank you

The Peak & Dales Team

We have a high demand on our phone lines at present. You can now consult with us online. Please clicke consult to register and we will get back to you the same working day.

From 1st August 2020 we will no longer be accepting repeat prescription requests over the telephone. You can order prescriptions in the following ways:

  • Using the engage consult link above
  • Via the Patient Access website or app (if you are not yet registered with Patient Access you will need to contact the Surgery for us to register you) - you will not currently have to provide ID to register
  • Email us on nderccg.medicationenquiries.bakewellsurgery@nhs.net
  • Bring your request in writing to the Surgery

Some online appointment booking will be temporarily suspended so that all patients who are booking appointments can be asked the relevant questions.

 

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription and book or cancel an appointment.



Coronavirus

UPDATE FROM FRIDAY 31st JULY

The self-isolation period has been updated to 10 days.

You must self-isolate if:

DUE TO INCREASED DEMAND 72 HOURS IS NOW NEEDED TO PROCESS ROUTINE PRESCRIPTIONS FROM WHEN THEY ARE REQUESTED. PLEASE DO NOT RING THE SURGERY OR CHASE A PRESCRIPTION UNTIL THE 72 HOURS HAS PASSED.  THANK YOU.

We are reducing the amount of people coming into the Surgery as much as possible to reduce the risk of spreading the virus to all patients, especially the vulnerable. Anyone needing an appointment to be seen at the Surgery will be have a telephone call from a GP first and will be asked questions with regards to coronavirus symptoms.

Please avoid attending the Surgery unless absolutely necessary.

All visitors, patients and staff MUST have their temperature checked and wash their hands prior to entering the surgery building.

 

You can find further advice from Public Health England on the following link https://www.nhs.uk/conditions/coronavirus-covid-19/ 



INFORMATION FOR PARENTS - HOW TO CARE FOR POORLY CHILDREN DURING THE CORONA VIRUS PANDEMIC

please follow the link below

https://issuu.com/joballrcpch/docs/covid19_advice_for_parents_when_child_unwell_or_in



UPDATE & THANK YOU’S FROM THE SURGERY STAFF.

We would like to thank every single person who has helped us recently. From the brilliant flooring and plumbing companies who have done work on Tideswell surgery, to everyone who has so kindly donated PPE to us, to those who have donated other supplies and others who have offered accommodation to our staff. The kindness of people is very touching and humbling in these difficult times.

The corona virus pandemic is by far the worst threat to our health worldwide we have seen in our lifetime, these are very challenging times for all of us. Thank you to everyone staying at home or supporting others to isolate themselves – particularly if you are supporting someone vulnerable, elderly or frail. We are seeing the best side of human nature but many are still not following the guidance.

NHS England have asked us to work with other local GP surgeries to come up with a plan to care for the most poorly people affected by COVID in our area whilst at the same time try to keep local GP surgeries open, staffed and providing essential care to our patients. Our own staffing levels have already been heavily affected by the virus so to protect health care services in your area for the duration of this pandemic, we need to act.

We sincerely hope that no-one in the North Derbyshire Dales will need the service now set up in Tideswell. If someone is well enough to travel to the surgery who has ANY symptoms of corona virus and needs to be seen face to face by a doctor, we have set up 5 fully equipped isolation rooms. Each room has facilities and equipment for us to safely assess and then look after people if they need to be taken to hospital by ambulance. This is a very tightly controlled environment and compliant with all safety and cleaning advice as issued by the government and public health England. Staff will be wearing full PPE for any patient contact and we have a dedicated area for children if needed.

The highest priorities are that we can provide SAFE and COMPASSIONATE care to all our patients. There will be no risk or consequences to local residents due to this temporary way of working at Tideswell surgery during this pandemic. We have received unbelievable support but we are also aware of the concerns and worries of others. Tideswell is a central location to provide this facility, and will also provide emergency care for patients from Eyam, Bradwell, Baslow, Hope and Hathersage surgeries if needed.

Thank you all for being so kind to others and adapting to changes in your local surgery which will enable us to keep providing health care for as long as possible to all people in the North Derbyshire Dales.

If any of our patients need to be seen for routine matters they will be asked to attend Bakewell surgery and anyone with any corona virus symptoms who needs to be seen face to face by a doctor will be asked to attend Tideswell surgery.

We are SO grateful to the following people who have supported us so far:

Sheffield University medical students, Chapel high school, Carrie Warr, Tarmac Quarry, Makovitz builders and plumber merchants, Buxton water, Tideswell co-op, John Reeves, Chapel School, The Cherry Tree sandwich shop in Tideswell, Melissa Mohey, John, Ryan and Steve from Mister Carpet in Bradwell, Steven Cox, Rob Evis, Holdsworth’s foods, Charles Rising and Nicki Gurton.

Stay safe, stay indoors and please keep following government advice.

Drs Clayson, Love, Parry and Williams

 



Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Mission Statement

Bakewell Medical Centre strives to deliver continuously improving, high quality and compassionate care to all our patients - Read more here

Want to read more on how we use your information click here

Peak and Dales Medical Partnership

Patient Notice - In May 2020 Bakewell Medical Centre and Tideswell Surgery will be formally merging patients lists, meaning that the separate lists will be merged into one. This will mean, patients can be seen at either site by a GP or nursing staff. Please click here for more information.

Current Vacancies

 Please click on our Vacancies page for more information.

(Site updated 18/11/2020)

Contact Details

Peak and Dales Medical Partnership

Contact Telephone

01629 816636
01332 564900
111

Tideswell Surgery

Contact Telephone

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Surgery Address

Contact Telephone

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