You will be able to order your prescription in the following ways:

• Email - Send us an email to ddicb.medicationenquiries.bakewellsurgery@nhs.net
• Written - Post or bring your written request to either Bakewell Medical Centre or Tideswell Surgery
• In Person - Call into either surgery to order
• Online Services - Order via the NHS App or AirMid App (this does not require surgery input to be set up)

We recommend ordering your medication through the NHS App or AirMid App. These apps do not require you to contact the practice. They can be used on a smartphone, tablet or desktop computer.

We would encourage you to order online. Your prescription can be sent directly to a pharmacy of your choice, making the process simpler for you. 

When ordering repeat prescriptions please ensure that you only ask for precisely what you need - In North Derbyshire alone, over £1 million of drugs are wasted each year.

For more information about electronic prescribing services, click here.

Patients on repeat medication will be asked to speak to a GP or practice nurse at least once a year to review these regular medications. Notification of the medication review due date will appear on your repeat slip. 

Please ensure that an appropriate appointment is booked to avoid unnecessary delays to further prescriptions.  

We are a dispensing practice and are able to provide this service for people who live more than one mile from a pharmacy.

This does not, however, prevent you from using a chemist, but provides the added facility of using the surgery dispensary. If you wish, prescriptions can be sent direct to any pharmacy of your choice.

If you feel that dossette boxes are helpful for yourself or a family member please contact us to see if this can be arranged.  Dossette boxes are made weekly in most instances, due to stability of medications.

Collections

Medication for dispensing patients can be collected from the surgery during the below hours:

• Bakewell Collection times are currently 9.00am - 5.00pm.
• Tideswell Collection times are currently 8.30am - 6.00pm.

Prescriptions can be sent directly to the pharmacy. 

Please be aware that 72 hours' notice is required for us to process prescriptions. This time does not include bank holidays or weekends. If your medication review date has lapsed, processing time may be significantly longer.

We offer the facility to pay by debit card, there is no additional charge for payment of NHS prescriptions.

If you’re a patient at our practice you can now use the NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.

Click the online services image for more information.

TPP (SystmOne) have developed a new app – ‘Airmid’ – which provides patients with existing SystmOnline functionality plus lots more! Try the new Airmid app now. You can log in with your SystmOnline username and password.

Otherwise, Airmid allows patients to login using NHS login. An NHS login can be created directly via Airmid.

Click the online services image for more information.

The above companies are not connected to us or our doctors in any way. They are simply private companies providing a prescription delivery service. 

You may have received a letter containing our name or an NHS logo delivered to your address offering you free medication delivery, again they are not connected to us and you do not have to use them.

We will continue to provide you with the prescription service as we always have and very much appreciate your loyalty.